Every WOLF-Garten product is well designed and built to last using the very best materials, the manufacturer backs this up with a generous guarantee policy.
All products in the multi-change® range come with a 35 years guarantee.
Cutting range and fixed hand tools carry a 10 years guarantee.
Other ranges come with a guarantee between 2 and 5 years (depending on product). Power tools vary; more information can be found in the product description online.
As a retailer of WOLF-Garten, World of Wolf is happy to assist with all product queries relating to goods purchased directly from us within the first 12 months of ownership. After this period we would direct your inquiry to the UK distributor of Wolf Garten, E.P. Barrus Ltd.
The manufacturer guarantee offered by WOLF-Garten (E.P. Barrus Ltd) covers each product against defective material or assembly of material under normal usage. The guarantee applies to the original purchaser and covers faulty parts and the labour involved in replacing and repairing those parts, which are of original manufacture. To claim the guarantee you must have proof of purchase.
The guarantee does not cover:
The guarantee is non-transferable and is only applicable to the original purchaser.
Your legal rights reserved
Consumers have legal (statutory) rights under applicable national laws relating to the sale of consumer products. This guarantee does not affect statutory rights you may have nor those rights that cannot be excluded or limited, nor rights against the person from whom you purchased the product. You may assert any rights you have at your sole discretion.
This guarantee will be governed by the laws of England and the English language.
How to claim your guarantee
Within the first 12 months of purchase from Wolf of Wolf, contact us at firstname.lastname@example.org
Outside this period you can send an email to WOLF-Garten@barrus.co.uk with the following details:
On receipt of email an assessment will take place and a decision will be made as soon as possible.
You will be contacted directly with the response.